CPUC Mandates Fingerprinting for Uber Teen Drivers
The California Public Utilities Commission (CPUC) ruled that ride-hailing services transporting unaccompanied minors must conduct fingerprint-based background checks, covering associated costs. This impacts Uber's "Uber for Teens" service, launched in February 2024, which allows teens aged 13-17 to ride alone. The CPUC previously warned Uber to halt the service until resolving a 2016 background check rule.
Uber has resisted fingerprint checks, arguing its name-based system and safety features are sufficient. However, the CPUC emphasizes the need for stricter checks when adults transport minors, citing potential dangers. Waymo's autonomous vehicle efforts highlight a different approach to safety.
Uber's Response and Challenges
Uber claims its system, including live trip tracking and high-rated drivers, ensures safety for all riders. They also argue that mandatory fingerprinting would increase costs for Uber for Teens, potentially passing expenses to customers. This contrasts with efforts to improve Android Auto connectivity, focusing on user experience.
The CPUC ruling aligns with HopSkipDrive, a ride-sharing service for kids using fingerprint checks and additional safety measures. The CPUC noted that if smaller companies like HopSkipDrive can afford these checks, Uber should as well. This relates to discussions on Apple's challenges with app store regulations and cost implications.
The CPUC also requires companies transporting minors to disclose safety procedures, driver training, and live trip tracking implementation. Uber has 30 days to comply or stop transporting unaccompanied minors in California.