The American Customer Satisfaction Index (ACSI) reports a rise in customer satisfaction across all tracked video streaming services in 2024.

Apple TV+ scored 79, a three-point increase from 2023, tying with Hulu, Netflix, and Sling TV. Amazon Prime Video leads with 82, followed by Peacock and YouTube Premium at 80. Max and Paramount+ scored 78, while Disney+ trailed with 77.

Streaming Service Rankings

  1. Amazon Prime Video: 82
  2. Peacock: 80
  3. YouTube Premium: 80
  4. Apple TV+: 79
  5. Hulu: 79
  6. Netflix: 79
  7. Sling TV: 79
  8. Max: 78
  9. Paramount+: 78
  10. Disney+: 77

This industry-wide improvement, with an average score of 79, marks an all-time high despite rising subscription costs. This suggests consumers find value in the expanding content libraries offered by streaming platforms. For more information on Apple TV+, check out this guide. To explore other streaming options, see Google TV Streamer. For those interested in bundled services, this article highlights Apple TV+'s recent successes.