The American Customer Satisfaction Index (ACSI) reports a rise in customer satisfaction across all tracked video streaming services in 2024.
Apple TV+ scored 79, a three-point increase from 2023, tying with Hulu, Netflix, and Sling TV. Amazon Prime Video leads with 82, followed by Peacock and YouTube Premium at 80. Max and Paramount+ scored 78, while Disney+ trailed with 77.
Streaming Service Rankings
- Amazon Prime Video: 82
- Peacock: 80
- YouTube Premium: 80
- Apple TV+: 79
- Hulu: 79
- Netflix: 79
- Sling TV: 79
- Max: 78
- Paramount+: 78
- Disney+: 77
This industry-wide improvement, with an average score of 79, marks an all-time high despite rising subscription costs. This suggests consumers find value in the expanding content libraries offered by streaming platforms. For more information on Apple TV+, check out this guide. To explore other streaming options, see Google TV Streamer. For those interested in bundled services, this article highlights Apple TV+'s recent successes.