Apple updated its iCloud Terms and Conditions on September 16, alongside the release of iOS 18, iPadOS 18, and macOS 15 Sequoia. Key changes include rebranding "Apple ID" to "Apple Account" and explicitly prohibiting child exploitation.

"Cannot Complete Action" Error

Many users have encountered a "Cannot Complete Action" error when trying to accept the new terms, preventing normal iCloud use.

Two Solutions

  1. Update to the Latest OS: Updating to iOS 18, iPadOS 18, or macOS 15 Sequoia resolves the issue for most users. To update, go to Settings > General > Software Update on iPhone/iPad or System Settings > General > Software Update on Mac. For more information on the latest updates, check out this article about Apple Rumors: iOS 19 Delay, iPhone 17 Details, and AirPods Max Future.
  2. Accept Terms on the Web: For older devices, accepting the terms via iCloud.com is a workaround. Log in with your Apple Account and accept the updated terms. This is similar to how some users manage their accounts through web browsers, as discussed in this article about North Korean Hackers Posing as Remote Workers.

While these solutions work for most, older device users must wait for Apple to address compatibility issues. In the meantime, consider checking out Festive iPhone: A Guide to Christmas Ringtones for some holiday cheer.